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Verifying the integrity of electronic files

This feature is managed by SoftExpert in Cloud environments. Some operations on the screen are not available for direct use. The file correction option remains available when applicable. If you have any questions, contact support.

 

 

Prerequisites

 

Introduction

Upon adding an electronic file to a document, there may be errors and incompatibilities. 

Through the Configuration > Maintenance > Electronic files verification (DC054) menu, it is possible to view the status of documents with electronic files to identify errors and incompatibilities in the association. The necessary adjustments must be made in the document category or in another error source.

See below how to verify the integrity of the electronic files:

 

Verifying the integrity of electronic files

1. Access the Configuration > Maintenance > Electronic files verification (DC054) menu.

2. Use the Search filters panel to find the desired document.

3. The VR column of the list of records will display icons that identify the status of the electronic file in the document:

Icon Verification result Description
Approved icon. Existing file The electronic file is stored in the proper location.
Deleted icon. File doesn't exist The electronic file is not in the location expected by the system and it could not be found. Check if the controlled directory is configured correctly or delete the electronic file from the document and associate it again.
Warning icon. Hash does not match The electronic file was found by the system, but the content may be different from what was last saved. Check the content of the electronic file.
Error icon. Wrong location The electronic file was found by the system in an unexpected location.

4. Click on the View File icon. toolbar button to view the electronic files of the documents. 

5. Expand the More button and click on Configure Selected Files icon. to correct the locations of documents with an incorrect location icon in the VR column.

More Options button on the toolbar expanded with the Configure Files option highlighted.

Use the Convert to PDF icon. button to convert the electronic file selected in the list of records to PDF.

 

 

Conclusion

Thus, the integrity of the electronic files has been verified to adjust possible errors and incompatibilities.


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