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Help center

 

Introduction

The Help center gathers all resources focused on user support and system information.

User clicking and opening the Help center.

 

Help

Redirects to the SoftExpert Suite user manuals. Our manuals are composed of articles separated by components. Browse our Help center and look for what you need!

User browsing the Help center.

 

Start here

Redirects to a guide that helps the user in their first contact with SoftExpert Suite, regardless of component.

That is, it provides support to the general use of the system: first steps, component menu overview, portal functions, daily resources, etc.

 

Store

Redirects to all materials related to courses and automated processes of the SoftExpert store.

Store screen.

Upon acquiring material, it will be made available for access in the Infinity e-learning menu described below:

 

Infinity e-learning

Redirects to the list of acquired SoftExpert Suite trainings.

The materials can be purchased individually through the Store or compose the full package of our Infinity plan. In both cases, after the purchase, you are given a user and a password to access the materials.

When the Infinity e-learning menu is clicked, the Customer center portal will be opened. In it, enter the user and password that were provided and then log in. All done! You will have access to all acquired materials.

User following the steps described above to access Infinity e-learning.

 

Excellence Blog

Redirects to our Blog with useful and interesting information. The Excellence Blog aims to share knowledge, concepts, challenges, and proposals for solutions linked to excellence in management.

Excellence Blog screen.

 

Release Notes

Redirects to the Release Notes documentation, which displays the new features of each system version.

User accessing the release notes.

 

Patch Bulletin

Redirects to the bug fixes for each system version.

Patch Bulletin screen.

 

Conclusion

This way, you can use the SoftExpert Suite Help center.


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