Prerequisites

• Access to the View > Evaluation (CT009) menu.
• Evaluation by e-mail with answers.

Introduction

Once a customer evaluation is answered, the entire history can be viewed. This makes it possible to analyze customers' development.

See how to view a customer evaluation below:

Viewing a customer evaluation

1. Access the View > Evaluation (CT009) menu. 

2. Click on Search to find the desired evaluation.

3. Then, click on the button and select the View data option.

4. To view the customer's evaluation chart, click on More and select Customer evaluation.

Conclusion

Thus, it is possible to view the evaluations of the customers.